💎 Heart Gem Metal Plug Collection

🔄 Refunds & Returns Policy

At InvictusBeauty, your satisfaction and comfort are our top priorities. We want every purchase to bring you confidence and pleasure — but due to the intimate nature of our products, we follow strict health and hygiene standards.

🚫 Non-Returnable Items

For the safety of all our customers, we cannot accept returns or exchanges on any opened or used items, including:

Vibrators, dildos, masturbators, and other intimate toys

Lubricants, oils, and other liquids

Lingerie, bondage gear, or wearable items

This policy ensures that every item we ship is brand-new, unused, and 100% hygienic.

✅ Eligible Returns

We will happily replace or refund items if:

The product arrives damaged or defective

You receive the wrong item in your order

The item is unused and unopened in its original sealed packaging within 14 days of delivery.

💳 Refunds

Approved refunds will be issued to your original payment method within 5–10 business days after we receive and inspect the returned product.

📦 Discreet Packaging

All returns and shipments are handled in plain, unmarked packaging to ensure your privacy at every step.

I'm a shipping policy. I'm a great place to add more information about your shipping methods, packaging and cost. Providing straightforward information about your shipping policy is a great way to build trust and reassure your customers that they can buy from you with confidence.