🔄 Refunds & Returns Policy
At InvictusBeauty, your satisfaction and comfort are our top priorities. We want every purchase to bring you confidence and pleasure — but due to the intimate nature of our products, we follow strict health and hygiene standards.
🚫 Non-Returnable Items
For the safety of all our customers, we cannot accept returns or exchanges on any opened or used items, including:
Vibrators, dildos, masturbators, and other intimate toys
Lubricants, oils, and other liquids
Lingerie, bondage gear, or wearable items
This policy ensures that every item we ship is brand-new, unused, and 100% hygienic.
✅ Eligible Returns
We will happily replace or refund items if:
The product arrives damaged or defective
You receive the wrong item in your order
The item is unused and unopened in its original sealed packaging within 14 days of delivery.
💳 Refunds
Approved refunds will be issued to your original payment method within 5–10 business days after we receive and inspect the returned product.
📦 Discreet Packaging
All returns and shipments are handled in plain, unmarked packaging to ensure your privacy at every step.
